Privacy Policy

1. Introduction

Konzern AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered enterprise solutions, including Knowledge Agent and Contract Management products.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request a demo
• Subscribe to our newsletter or marketing communications
• Create an account or use our products
• Communicate with us via email, phone, or other channels
• Participate in surveys, promotions, or events

This information may include: name, email address, phone number, company name, job title, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Device information (browser type, operating system, device type)
• IP address and geographic location
• Pages visited and time spent on our website
• Referral sources and navigation paths
• Cookies and similar tracking technologies

2.3 Enterprise Product Data

When you use our AI products (Knowledge Agent, Contract Management), we may process data that you or your organization upload to our systems. This data is processed solely to provide our services and is handled in accordance with your enterprise agreement and applicable data protection regulations.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our products and services
• Communication: To respond to inquiries, send updates, and provide customer support
• Marketing: To send promotional materials (with your consent where required)
• Analytics: To understand how users interact with our website and products
• Security: To detect, prevent, and address technical issues and security threats
• Legal Compliance: To comply with legal obligations and protect our rights
• Product Development: To develop new features and improve existing services

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business (hosting, analytics, customer support)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, court order, or governmental authority
• Protection of Rights: To protect the safety, rights, or property of Konzern AI, our users, or the public
• With Consent: When you have given us explicit consent to share your information

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest (TLS/SSL, AES-256)
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response procedures

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but commit to promptly addressing any security incidents.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Criteria for determining retention periods include:

• The duration of our business relationship
• Legal and regulatory requirements
• Statutes of limitations for potential claims
• Business operational needs

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information (subject to legal requirements)
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing based on legitimate interests or for marketing purposes
• Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, please contact us at privacy@konzern.ai. We will respond to your request within the timeframe required by applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for countries with adequate data protection
• Binding Corporate Rules where applicable

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Regulatory Compliance

Konzern AI is committed to complying with applicable data protection regulations, including:

• GDPR: General Data Protection Regulation (EU/EEA)
• CCPA/CPRA: California Consumer Privacy Act and California Privacy Rights Act
• Other Applicable Laws: We comply with data protection laws in all jurisdictions where we operate

If you are located in the EU/EEA, you have the right to lodge a complaint with your local supervisory authority if you believe your rights have been violated.